If you find managing finances and paying bills a chore, SunTrust Bank Online Banking provides you a better way of banking provided you have a computer connected to the internet. This guide will take you through the steps its customer follow to log in, recover online banking credentials and enroll in an online account.

HOW TO LOG IN

For you to access SunTrust Bank online account, the system demands valid login credentials. Here are the steps to log in: Step 1-  In the PC browser, click or enter https://www.suntrust.com/ Step 2- In the homepage, enter your User ID  and Password in the Sign On section, then click Sign On After your credentials are validated, the system will grant you access to your online account

FORGOTTEN PASSWORD / LOGIN ID?

If you can’t recall your login credentials, please follow these steps to recover them:

Recovering Username

Step 1- In the homepage, click the ‘Forgot User ID/Password?’ link Step 2- Choose I forgot my User ID, then click Next Step 3- Choose how want to verify your identity, then click Request User ID The online banking system will prompt you through the remaining steps of recovering your User ID

Resetting Password

Step 1- In the homepage, click the ‘Forgot User ID/Password?’ link Step 2- Choose ‘I forgot my Password, then click Next Step 3- Please enter your User ID and email address, then click Reset Password The system after validating your information will allow you to proceed and reset your password

HOW TO ENROLL

If you have an account in SunTrust Bank, please follow these steps to enroll in your online account Step 1- On the homepage, click the Sign Up Now link in the Sign On section Step 2- Choose the Account type you want to enroll in, then click Begin Enrollment button The online system will take you through the remaining steps of enrollment

MANAGE SUNTRUST BANK ONLINE ACCOUNT

Online Banking services available at SunTrust Bank enable its customers:

• Pay bills online
• Transfer money between accounts
• Set up alerts
• Pay virtually anyone
• Access electronic statements

VIDEO INSTRUCTIONS

HOLIDAY SCHEDULE FOR 2020 & 2021

These are the federal holidays on which the Federal Reserve Bank is closed. SunTrust Bank and other financial institutes are closed on the same holidays.

HOLIDAY	2020	2021
New Year’s Day	January 1	January 1
Martin Luther King Day	January 20	January 18
Presidents Day	February 17	February 15
Memorial Day	May 25	May 31
Independence Day	July 4	July 4
Labor Day	September 7	September 6
Columbus Day	October 12	October 11
Veterans Day	November 11	November 11
Thanksgiving Day	November 26	November 25
Christmas Day	December 25	December 25